Payment Terms

Effective Date: October 1, 2026

These Payment Terms explain the payment conditions that apply to purchases made through HAUSGEMX at hausgemx.shop.

Accepted Payment Methods

HAUSGEMX accepts the payment methods displayed as available during checkout.

Available payment options may vary depending on your location, device, currency, and the payment services available at the time of purchase.

Before completing your order, you will be able to review the available payment methods and select your preferred option.

Pricing and Currency

Product prices are displayed in the currency shown on our website and during checkout.

Before submitting your order, you will have an opportunity to review:

  • Product prices
  • Applicable discounts
  • Shipping charges, if any
  • Applicable taxes or other charges
  • Final order total
  • Currency applicable to the transaction

The final amount and currency applicable to your purchase will be displayed during checkout before you submit payment.

Payment Authorization

By submitting an order and providing payment information, you authorize the applicable payment provider to charge the total amount displayed during checkout.

Orders may be subject to payment authorization and verification before they are accepted or processed.

If payment authorization is unsuccessful, your order may not be completed.

Secure Payment Processing

Payments are processed through the payment services available through our checkout.

We use secure connections designed to help protect information transmitted during the checkout process. Payment providers may collect and process payment information necessary to authorize and complete your transaction.

HAUSGEMX does not intentionally store complete credit or debit card numbers on its own systems.

Payment Verification

For security and fraud-prevention purposes, certain transactions may require additional verification.

We may review or request additional information when reasonably necessary to:

  • Verify an order
  • Confirm payment authorization
  • Prevent fraudulent or unauthorized transactions
  • Protect customers and our business
  • Comply with applicable legal requirements

If required verification cannot be completed, an order may be delayed or cancelled.

Declined or Failed Payments

A payment may be declined or fail for reasons including:

  • Incorrect payment information
  • Insufficient funds
  • Card or account restrictions
  • Payment provider security checks
  • Billing information that cannot be verified
  • Authorization being declined by the issuing bank or payment provider

If your payment is declined, please verify the information entered or contact your bank or payment provider for assistance.

Taxes and Other Charges

Applicable taxes and other charges, where required, will be calculated or displayed during checkout.

You will have an opportunity to review the final order total before completing your purchase.

For transactions involving currency conversion, your bank, card issuer, or payment provider may apply conversion fees or other charges. Such charges are determined by the applicable financial institution and are not controlled by HAUSGEMX.

Order Confirmation

Submitting payment does not necessarily mean that an order has been finally accepted.

Orders may be subject to:

  • Successful payment authorization
  • Product availability
  • Verification of order information
  • Shipping availability
  • Reasonable fraud-prevention checks

After an order is successfully placed, an order confirmation may be sent to the email address provided during checkout.

Pricing Errors

We make reasonable efforts to ensure that pricing information displayed on our website is accurate.

If an obvious pricing or technical error occurs, we may contact you before processing the affected order and take appropriate action in accordance with applicable law.

Refunds

Approved refunds will generally be issued to the original payment method used for the purchase.

After a refund has been issued, the time required for the funds to appear in your account may vary depending on your bank, card issuer, or payment provider.

Please review our Return and Refund Policy for additional information about return eligibility and refunds.

Payment Disputes

If you believe there is an error with a payment or charge associated with a HAUSGEMX order, please contact us at info@hausgemx.shop so we can review the transaction.

Nothing in these Payment Terms limits any rights or remedies available to you under applicable consumer protection or payment laws.

UK Consumer Rights

Nothing in these Payment Terms is intended to exclude, restrict, or modify any consumer right or remedy that cannot lawfully be excluded under applicable UK consumer protection law.

Changes to These Payment Terms

We may update these Payment Terms from time to time to reflect changes in our payment services, business practices, or applicable requirements.

When changes are made, the updated Payment Terms will be published on our website with a revised effective date.

Contact Us

If you have questions about payments, charges, refunds, or an existing order, please contact us:

Store Name: HAUSGEMX
Website: hausgemx.shop
Email: info@hausgemx.shop
Phone: +44 7832176073

Business Address:
9 Comet Way
Aylesbury, ENG HP18 1AP
United Kingdom